Dial-A-Ride

Americans with Disabilities Act (ADA)

Qualifications

Individuals age 60 years or older or any disability

Individuals with a disability that prevents them from using the HART fixed-route system.

Application

Short form for seniors, long form for disabled.

Long form.

Riding Privileges

May travel to contiguous towns. Hours of operation vary from town to town.

ADA trips apply within 3/4 mile of a HART bus route. Hours of operation are same as fixed route.

PCA's & Companions

PCA's ride for free. Companions pay fare equal to that of scheduled passenger.

Same

Reserving Trips

One week in advance for non-medical trips, two weeks in advance for medical trips.
Deadline: 1 p.m. the day before a desired ride.

Deadline for booking any appointment is 5 p.m. the day before the desired ride. Any ADA trip may be booked two weeks in advance.  Reservation requests can be made Sundays or Holidays for trips the next day.

Availability/ Priority

Service is competitive and available on a first-come, first-serve basis.

Non-competitive. ADA trips have highest priority. If an ADA trip is desired for a time on the schedule that is already occupied by a Dial-A-Ride trip, the latter will be bumped. (Notification of this is provided to the Dial-A-Ride passenger)

Cash Fares

$0.60 local, $0.75 intertown

$1.25